- Knowledge Creates a Future
- "Real World" Training
- Blended Delivery
Our Slogan is More Than Just a Tagline, it Guides Our Processes
BCA National Training Group builds skills, knowledge and confidence in learning through innovative programs- We tailor programs to specific organisational needs.
- We actively use the feedback collected from participants and organisations to improve our programs.
- Where possible we subsidise our programs with Government funding to minimise cost to the participant or client organisation.
Tailored Programs
- As well as having a sample or standard delivery for each course we offer, BCA National's training team can consult with you to work out a tailored program for your organisation.
Continuous Improvement
- We rigorously monitor and report on feedback from our participants and from our clients to help us improve our programs. For every course program and every module within it we collect and monitor feedback from our learners on the quality of our programs, the abilities of our trainers, the course content, its' relevance to the workplace and the learners ability to implement their new skills and knowledge in their organisation. We average a 90% approval rating from students.
Funded Programs
- Wherever possible BCA National will seek appropriate funding for course participants to broaden the range of people that can access vocational training.
We Prepare You for a Real Working Situation
Vocational training that teaches you about the environment you will be working in and equips you with the skills you need- Learn about the workplace and the industry so that you know what to expect at work.
- Complete Competency is not just about being competent - Equip yourself with the Knowledge, Skills, Attitudes and Behaviours you need to excel.
- Build confidence in yourself to ensure you get the best from your new skills.
Vocational Training
- BCA National strongly beleives that vocational training should provide you with a a good knowledge of the working environment in the discipline you are learning about. Skills and knowledge need to be backed up with a good understanding of what to expect when using them in the workplace.
Complete Competency
- Complete competency to excel involves equiping yourself with all four aspects of competence:
- Knowledge - having the information you need at your command
- Skills - being able to apply your knowledge in a useful way
- Attitudes - change the way you approach situations to provide the foundation for success
- Behaviours - change the way you act to positively influence the people around you and your situation
Confidence
- Practical experience applying your learning as you progress through your program builds your confidence as well as your ability, empowering you to use your learning to the best effect
Different Delivery Methods Cater to Different Learning Styles
Get the benefits of self-paced and classroom learning- We deliver face-to-face facilitated sessions.
- We have online tutorials to recap the content of your face-to-face sessions and ease you into the assessed work.
- We issue extensive course notes and handouts as well as online material for you to study in your own time.
Facilitated sessions
- People learn best from other people. BCA National firmly believes that no matter how advanced technology becomes there will always be a need for skilled and experienced facilitators that can guide people to a new understanding and a new level of ability. Almost all BCA National's programs of learning have a face-to-face component led by an experienced facilitator.
Online Tutorials
- BCA National follows up on our facilitated sessions with webinar-style tutorials. This provides a point of contact with a trainer between face-to-face sessions to recap the learning to date, ask questions and get additional guidance. These tutorials are recorded to allow participants to play these back at a later date so that no detail is missed.
Self-Paced Learning
- BCA National provides an extensive set of course notes, handouts and interactive online resources to allow course participants to study when, and where they wish.

ENROL TODAY: Mid-year enrolments are now open for our Diploma of Community Services Work and Diploma of Child, Youth & Family Intervention courses.
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We are looking for Training Coordinators to join us. If you have excellent communication skills, a passion for Education and an ability to coordinate large-scale projects we’d love you on our team!
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