Relationships

• Creative, respectful relationships are the platform for our learning
• Client relationships are developed around honest exchange and commitment to shared goals

In practice: We build Effective, mutually rewarding relationships with clients, students, other providers and government

Achievement

• Learning must link to achievement and contribution
• Training must challenge the individual, and thus build confidence

In practice: We will be courageous when exploring possibilities- learning from experience is a reward

Creating Value

• Learning creates employment opportunity for people and groups
• Current industry knowledge is an essential and vital resource

In practice: We ensure every client, corporation or individual leaves BCA National feeling they have gained from the experience. We strive to be experts in our field.

Leadership & Commitment

• Lead by Action, BCA National has to set training benchmarks, not just follow others
• There is no substitute for working hard to get things right the first time

In practice: We do the hard work and make every product, every presentation, first class.

Honesty

• Say it as it is but always with respect.

In practice: We name problems and accept them; then find solutions with those involved.

Responsibility

• Creating a future for our planet with an environmental commitment.

In practice: We apply an environmental awareness to decision making; recycling, using sustainable energy and our attitude to the planet in our own carbon neutral training rooms and office processes.